Gail and JoAnna's Real Estate Thoughts


Thank you very much. Hey a realtor who gets back to you. I like it. LOL

responsive realtor"Thank you very much. Hey a realtor who gets back to you. I like it.  LOL"

That quote was taken directly from an email I just received from a prospect.

Of course I smiled.  I was happy that he seems happy.  We are off on the right foot.

Then I thought about it a little while.

Why is he so impressed that I got right back to him?

Do most realtors not get right back to their clients and prospects?

He sent me an email last night and I replied with the information this morning.  Is that special?

As realtors, we pull out our hair trying to figure out ways to make ourselves stand out from the competition.  But maybe, just maybe, all we have to do is get back to basics!



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JoAnna Siminerio, Weichert Realtors

JoAnna Siminerio
Weichert Realtors - Marlboro / Manalapan
732-598-6823 cell
732-536-4400 x116 (office)

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Comment balloon 13 commentsGail Szeluga & JoAnna Siminerio • May 14 2009 10:49AM


Jo thank you for the blog on this. It all seems so simple but I have heard some surprising stories on how someone has called an agent to speak about listing their property and the agent never gets back in a timely way. There can always be extenuating circumstances, but if there isn't then shame on the agent. It's all about customer service!

Posted by Steve Bush, 603.455.7428 - NH Lakes Region (Maxfield Real Estate) about 10 years ago

Good points!    In our busy lives, trying always to be cutting edge and niched, we often forget to pay attention to the simple rules of doing good business.    Thanks for the timely reminders.

Posted by Li Read, Caring expertise...knowledge for you! (Sea to Sky Premier Properties (Salt Spring)) about 10 years ago

This should be the rule for Realtors-getting back is the single most important thing we can do in our business. Congrats now you have a customer for doing your job.

Posted by Pat Champion, Call the "CHAMPION" for all your real estate needs (Coldwell Banker Camelot Realty) about 10 years ago

Jo, great post!  These are such basic things, and so many people in all professions haven't figured it out yet.  My HVAC guy showed up one day with his nephew, and as I opened the door, he was explaining the importance of showing up on time - something a lot of people don't do!

Posted by Patricia Kennedy, Home in the Capital (RLAH Real Estate) about 10 years ago

If you think about it there are a lot of simple things in this business that we forget to do that we should be doing. Getting back to the customer on time, and especially first, will help your reputation and help you make more money.

Posted by David Width Jr. about 10 years ago

Simple and to the point. Very important reminders. Thanks, Jo.

By the way, you know I think YOU'RE special!

Posted by Lynn Michaels, Marlboro-Manalapan Real Estate (Weichert, Realtors- Marlboro & Manalapan, NJ) about 10 years ago

Good communications skills are so important. This is the #1 knock against Realtors in most surveys!

Posted by Bill Gassett, Metrowest Massachusetts Real Estate (RE/MAX Executive Realty) about 10 years ago

JoAnna, it takes discipline to be the best Realtor and it starts with the Golden Rule! I love that kind of makes all the hard work worthwhile.

Posted by Caren Wallace, Portland Caren Real Estate (Premier Property Group LLC) about 10 years ago

Hey Jo,

You would think that getting back to customers/clients asap was a no-brainer...right?

How about the Realtors who don't get back to other Realtors in a timely fashion or at all?

That's just as bad!

Posted by Tony Orefice, Realtor/Harrisburg NC,Concord NC (Wilkinson ERA/ about 10 years ago

Good post Jo.  I was out in Montana last week, Yellowstone, when my phone rang, I answered it and got a new customer.

Posted by Kenneth Cole, NYS Licensed Real Estate Salesperson (Weichert Realtors Appleseed Group, 2043 Richmond Ave. S.I.N.Y. 10314. office phone 718-698-9797, -) about 10 years ago

I met with a client today who I called back on a Friday night. She was impressed and surprised ... and very happy. It is a constant effort to stay organized and on top of things. I can't tell you how many top agents I have interacted with that were all over the place.

Posted by Stephen Kappre, Helping You Home (KW Hometown) about 10 years ago

The concept is so simple, just answer your phone! My last featured post was how I even answer blocked calls.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) about 10 years ago

This is something I work on every day. Good post.

Posted by AMBER NOBLE GARLAND - Top Real Estate Expert, Property Tax Appeal Specialist & Author, - The Agent You Can Trust To Deliver REAL Results! (Strategic Marketing Expert & Relocation Specialist Serving New Jersey and nationwide!) almost 10 years ago